How it Works
How do I send in my photo?
While shopping for your crystal online you will have an upload option for your photo. However, if you decide to order over the phone, we will walk you through emailing us the photo to firstname.lastname@example.org with your order # as the subject line.
How do I choose the right photo?
We accept almost any 2D photo you have, but we do have some limitations in order to give you the best quality possible. With that being said, please be mindful of distorted images, obstructions in front of person(s)/pet(s)/object(s) you want engraved or any pieces of the figure cut off from the photo. We can only engrave what is visible in your 2D image.
How long does the process take?
From the moment we receive your photo, our design team immediately gets to work. We begin by editing your 2D photo and prepare it for our 3D design team. Our designers then convert your image into 3D so that our programs and laser engraver can read your image. After that, we select the crystal you chose and our machine does the rest! We only ask for 2-3 business days for this process before your order is shipped out via priority mail by USPS. We ship to all 50 states including Hawaii and Alaska! Please keep in mind, during the holiday season our wait times may extend, so it is best to place your orders sooner than later.
How does the laser engraving work?
We use a special laser to focus beams of light at precise points below the surface of the crystal. The depth of each point is determined by the uploaded point-cloud model. Each bright point in the image is plotted onto the crystal. The laser then focuses a high-powered beam on each three-dimensional coordinate. Once the beam reaches the focal point, the powerful laser pulse makes a tiny void or inclusion inside the crystal. The laser then moves to the next coordinate and etches another point. After all points are etched, the photo design appears deep within the crystal. Because the laser beams are non-invasive, no marks or blemishes are left on the surface of the crystal.
As you view the final product from any angle, the intricate design appears much like a three dimensional sculpture floating inside the crystal.